Privacy Policy

Thank you for your choice of Grosy Studio game provided by Grosy Studio IAT., JSC(hereafter referred to as “we” or “us”; in the Guidelines, “Grosy Studio” refers to Grosy Studio Game and its service provider –[Grosy Studio IAT., JSC]; the contact information regarding personal data protection is:[Name: Grosy Studio; Email: [email protected]]). In addition to “Grosy Studio Privacy Policy” and “Grosy Studio Game License and Service Agreement”, through the Grosy Studio Game Privacy Protection Guidelines (“Guidelines”), we will further elaborate on how we collect, use, store and share your personal information when you are playing Grosy Studio Game, as well as the relevant rights you are entitled to. The Guidelines are part of the “ Grosy Studio Game License and Service Agreement”. The highlights are as follows:

In order to provide you with game entertainment and to support the related player interaction, consumption and other services, we need to collect information such as your game history, device information, login data and others. You hereby consent to provide the following specific information for the purpose:

  • your age or birthday;
  • your first and last names;
  • your e-mail address;
  • a password;
  • game username(s);
  • details about the games you play;
  • approximate location information;
  • your game history;
  • your device’s operating system and version;
  • your mobile device’s identifiers, like your MAC Address, Identifier for Advertising (IDFA), and/or International Mobile Equipment Identity (IMEI);
  • your login data;
  • other information that helps us make sure it’s you accessing your account, information necessary for us to provide the support you request, or information you provide to help us improve our Service (such as answers to an online surveyor a feedback form).

In order to better protect both the physical and the mental health of minors and facilitate a healthy access to the internet by minors, we may implement more stringent anti-addiction measures in addition to the relevant regulations on anti-addiction policies of online games. At the same time, we have been constantly developing and testing various new technologies to better protect the minors.

You can manage your personal information and the relevant authorizations according to the provisions of the Guidelines.

We adopt a wide range of security measures to ensure that your personal information is protected under a reasonably safe manner.

By reading the full version of “Grosy Studio Game Privacy Protection Guidelines”, you may learn more about the processing rules of personal information such as the correspondence between the types and the uses of personal information.

1. Information We Collect

While you are using Grosy Studio Game Service, Grosy Studio Game will collect through the following ways the information that you voluntarily provide when using the service or the information generated by your use of the service, in order provide and optimize our services to you and to ensure your account in safe security:

1.1 When you register or use Grosy Studio Game Service, we will collect the information of your network identity and the personal device that you frequently use, in order to mark you as our users. If you use a Facebook and (or) other account recognized by us (hereafter referred to as “Third-Party Account”) as the game account to login to Grosy Studio Game, we will collect your unique ID, avatar and user name of Facebook and Third-Party Account to store your login information so that you can login on different devices.

If you use a Facebook and (or) Third-Party Account as the game account to login to Grosy Studio Games, in order to provide you with better services and improve your game experiences, we will collect and you hereby consent to provide the following information for the purpose:

  • your first and last name;
  • your profile picture or its URL;
  • your user ID number (like your Facebook ID number), which may be linked to other information like your name and profile photo, and your friends’ identifiers;
  • the user ID number and other information of your friends, like their names and profile photos;
  • the login e-mail you provided to the third-party account;
  • nicknames;
  • your log-in status, battle information/status, achievement information related in Grosy Studio Game;
  • your physical location and that of the devices you use to access our Service;
  • your gender;
  • your birthday and/or age range;
  • information about your activities on or through the third-party account;
  • other information you have shared on the third-party account;
  • If you access our Service from a third-party account or connect our Service to a third-party account, you should also read that third-party account’s Terms of Service and Privacy Notice. If you are unclear about what information a third-party application is sharing with us, please go to the third-party application to find out more about their privacy practices.

and Grosy Studio may present it to you or other users or your friends. Depending on the specific situations of a game product, we may provide you with the relevant permissions enabling you to adjust the settings as to whether or not to display Such Information.

1.2 In order to comply with the relevant laws, regulations and policies and the requirements of competent authorities, Grosy Studio Game users may need to complete the real-name verification before using and enjoying Grosy Studio Game. For the purpose, you hereby consent that we may collect your real-name ID and other information, including:

  • your first and last names;
  • your age or birthday;
  • ID number;
  • photos.

Your refusal to provide your real-name ID information may result in a failure to log into Grosy Studio Game or the corresponding restrictions to your use of Grosy Studio Game.

1.3 In order to ensure your use of our service under normal conditions, to maintain the normal operation of basic functions of the game, to optimize the performance of the game product, to improve your gaming experience and protect the security of your game account, we will collect the information including:

  • your device ID as well as the name;
  • type and version of your device;
  • the version of the system;
  • IP address;
  • MAC address;
  • application ID;
  • network type.

1.4 When you use Grosy Studio Game Service, we will collect your game log information, including:

  • log-in data;
  • item logs;
  • game battle information;
  • friends relation records.

so that you can view the records of your game history on your terminal and we can use the above information for analyzing game operation statistics, handling customer service complaints and other game security analyses. Also, to improve the game experience for you, we may synchronize the afore-mentioned information with the later versions of the game or with other products you are using that are provided by us.

1.5 When you use the consumption function of Grosy Studio Game products, we will collect your recharge history, purchase records and other information, so that you can check your transaction records, and at the same time to protect your virtual items to the greatest extent possible. Recharge history and purchase records are sensitive information. It is necessary to collect the above information in order to enable the consumption function of Grosy Studio Game product s, otherwise the transaction could not be completed.

1.6 To protect the security of your game account and to create a fair, healthy and safe gaming environment, we will collect information such as your game identity information, hardware and operating system information, processes and breakdown records and other information, for the purposes of fighting against the behaviors that destroy the fair gaming environment or that interfere and disrupt normal game services (such as detecting counterfeits, scanning plug-ins, preventing cheating, etc.).

1.7According to reports and targeting of keywords involving pornography, violence, political and abusive content, terrorism, malicious advertising, and other legally prohibited content, we may store temporarily and filter the information when you interact with other players through text, images, voice, video and other means in the game, for the purpose of purifying the game environment and maintain a healthy Internet environment.

1.8 If you wish to interact with other game players through voice and video, and to participate in live broadcasting, upon your authorization, Grosy Studio Game will access your microphone and camera to accommodate you with voice chatting, interaction during live broadcasting and other functions. But we will never violate the privacy of your voice and video. You can also revoke the authorization of the microphone and camera at any time.

1.9 If you wish to interact with nearby game players, upon your authorization we will collect the information of your geographic location to search for nearby game players, so that you can match with them or team up with them, etc. Geographic location information is a type of sensitive information. Your refusal to provide this information will only result in your incapability to interact with nearby game players, and will not affect your normal use of other functions provided by Grosy Studio Games. You can also withdraw your authorization for the geographic location information at any time.

1.10 We have enabled a reminder function for moderate time length of playing games. If you use a wearable device, we will, with your consent, collect information such as your heartbeat when you are playing the game, so as to issue a system reminder when you have spent excessive time on the game.

1.11 We may analyze your game data to understand your preference, and we may share your such preference and relevant necessary information to other products and services within the Grosy Studio Group, in order to better show you what you may be of interest within Grosy Studio Games and other products and services within Grosy Studio Group.

1.12 In accordance with relevant laws, regulations and standards, we may collect and use your personal information in the following situations without obtaining your authorization:

(1)where it is directly related to national interests such as national security and national defense security; and directly related to major public interests such as public security, public health, and public knowledge;

(2)where it is directly related to criminal investigations, prosecutions, trials and enforcement of judgments, etc.;

(3)where it is for protecting the fundamental legal rights of you or other individuals, such as life, property and reputation, but it is also difficult to obtain consent from you or the related individual;

(4)where the personal information we collected is disclosed to the public by yourself;

(5)where the personal information is collected through legitimate and public channels, such as legitimate news reports, government information disclosure, etc.;

(6)where it is necessary to sign and perform the contract according to your requests;

(7)where it is necessary to maintain a safe and stable operation of the products or services provided by us, such as the discovering and treating of the malfunctions of such product or service. But we will continue to protect the security of your personal information and ensure that it will not be used for other purposes;

(8)where it is necessary to conduct statistical or academic research for public interests; and when externally providing the results of academic research or description, applying de-identification method to the personal information contained in the results. In addition, it will not be used for any other purposes and activities; or

(9)other circumstances as stipulated by the laws and regulations.

1.13 Please understand that the functions and services we provide to you are constantly updated and developed. If a certain function or service is not included in the above descriptions herein but your information is collected there, we will separately explain to you the content, scope and purpose of such collection through prompts, interaction process, website announcement and other ways in order to obtain your consent.

At present, aside from collecting game research information from third-party research organizations to help us upgrade our game products and provide personalized services, and aside from your use of Third-Party Account to login in Grosy Studio Games prescribed in Section 1.1 herein, we do not take the initiative to obtain your personal information from any third party outside of Grosy Studio Group. In the future, if Grosy Studio needs to obtain your personal information indirectly from a third party outside of Grosy Studio Group and process such personal information, we will strictly comply with the relevant laws and regulations, and we will require the said third party to obtain your consent and to guarantee the legality of the information it provides.

2. Storage of Information

2.1 Manner and Term of Storing Information

We will store your information in a secure manner, including storing it locally (such as data caching via APP), using database and server logs.

In general, we will only store your information for a necessary period for achieving the purpose of providing our services or as required by laws and regulations.

2.2 Territory of Storing Information

Personal information collected would be stored within [Amazon servers located in Singapore] pursuant to the laws and regulations.

2.3 Termination Notice of the Product or Service

In the event the operation of a product or service is terminated, we will make an announcement in accordance with the relevant laws and regulations, and will protect your legitimate rights and interest

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